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Wood heating FAQ

  1. How long will smartburn
  2. My woodheater wont burn all night. Why?
  3. Which is better a catalytic converter or secondary combustian?
  4. What is the difference between catalytic converters and secondary combustion?
  5. Do I need an ash drawer?
  6. Will the glass door stay clean?
  7. Do I need a fan?
  8. how to operate a wood heater
  9. I don't want to see too much stove pipe inside my home. What are my options?

How long will smartburn

How long will SmartBurn last?
When used correctly SmartBurn is designed to last up to 3 months before it needs to be replaced.
This is based on approximately 900 hours of
burning time.
(Burning time being approximately 100 days for 9 hours a day)
Temperature regulates the speed at which SmartBurn operates.  It is recommended that SmartBurn be placed to the side of the firebox, being the coolest area, to enable it to work for its maximum life.
Do not “cook it” – this dramatically shortens its life !!!!

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My woodheater wont burn all night. Why?

Firstly you have to have a clean flue.

Second you have to have dry redwood.

Three load your firebox up, not just 1 or 2 logs.

Four open up your airslide for 15 min then close down the airslide.

That should burn for about 8 hours.

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Which is better a catalytic converter or secondary combustian?

Catalytic converters burn more cleanly, but they need to be replaced after a certain number of hours of operation, and they can cost in excess of $150. Regency uses secondary combustion to achieve almost the same low levels of emissions, and our system is guaranteed for as long as you own the appliance. Secondary combustion systems require less maintenance and are more heavy-duty than catalytic converters

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What is the difference between catalytic converters and secondary combustion?

A catalytic converter is a device through which wood smoke is channeled. It lowers the combustion temperature of the gases, allowing them to be consumed at lower firing. Secondary combustion mixes air with the exhaust gases, causing them to re-ignite and burn before going up the chimney.

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Do I need an ash drawer?

Ash drawers make cleanup a lot easier and safer. Instead of scooping out the ashes, simply dump them into the drawer, and empty the drawer every few weeks. The drawer comes with a lid to prevent the ashes from flying out while they are being taken outside.

Good quality wood fires, only need cleaning out a few times a season.

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Will the glass door stay clean?

Most good quality wood heaters are designed with some sort of airwash system that forces cool air in front of the glass to keep the flames and exhaust away. This keeps your door looking clean and transparent a lot longer. Over the course of a winter, or if you underfire your appliance, you might need to clean the glass. This is easily done with fireplace glass cleaner, available at your local Heatworks shop.

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Do I need a fan?

Fans are an excellent way to spread the heat from your appliance throughout your home more quickly. They do not affect the combustion rate of the fire, since they move air around the outside of the firebox. If you are trying to heat a large room or several rooms, a fan is highly recommended.

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how to operate a wood heater

OPERATING HINTS

• For clean burning and maximum heat output, use only wood that has been thoroughly air

dried in a sheltered stack preferably for at least 12 months. If the use of moist fuel is

unavoidable, add it only when the fire is really hot, mixing it with a large proportion of dry

fuel.

• Add fuel in small amounts reasonably frequently rather than in large quantities at

infrequent intervals. A large fuel charge drops the fire temperature suddenly, causing

inefficient combustion.

• A small intense fire is much more efficient than a large smouldering one.

• Do not bum timber which has been chemically treated because the chemicals can corrode

the appliance and may create poisonous gases and dangerously toxic ash.

• Do not bum salt water driftwood as salt will corrode the woodfire and flue.

• In the interests of more efficient combustion, switch off the accessory circulating fan when

the fire is burning at low heat outputs.

• Move the heat output control to maximum briefly before opening the door on a slow burning

fire. This will help clear away any smoke in the firebox.

• Always open the door slowly. Do not leave it open unnecessarily as this lets the fire bum

uncontrolled.

• Always close the door firmly and latch it securely to ensure a good air seal. Minor air

leakage around the door seal can be corrected by transferring a washer on the door latch

mechanism. Serious leakage must be fixed by fitting a new seal.

REMEMBER, FOR THE FIRE TO DRAW PROPERLY, AIR MUST BE ABLE TO ENTER THE

ROOM WHERE YOUR WOODFIRE IS INSTALLED. YOU MAY HAVE TO LEAVE A DOOR

SLIGHTLY OPEN AND PERHAPS A WINDOW ELSEWHERE IN THE HOUSE IF YOUR HOME

IS OF MODERN AIRTIGHT CONSTRUCTION. LEAVING THE DOOR OPEN WILL HELP

SPREAD WARMTH THROUGH THE REST OF YOUR HOME.

SAFETY

• Always keep children well away from the woodfire when it is alight

• Do not put furniture, clothing, firewood or other combustibles near the woodfire. The

minimum safe distance is 400mm from the sides and 1 metre from the front

• Do not leave the fire unattended with the door open.

• Accidental fires can be caused by wrapping seemingly cold ashes in paper. It is much safer

to place ashes outside in a metal container with a close fitting lid.

• If a fire is burning up inside the flue, slide the heat output control to the low heat position

and call the Fire Service. DO NOT OPEN THE WOODFIRE DOOR.

• If you have had a flue fire, inspect your flue for damage before lighting another fire.

• Do not modify your woodfire in any way without obtaining written permission from the

Manufacturers.

• Do not use the woodfire if the glass is broken. Replace it only with the correct ceramic

glass.

At Heatworks, we carry glass for most makes and models.

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I don't want to see too much stove pipe inside my home. What are my options?

With Regency, your options are several. First, you can install a rear vent direct vent stove, which vents directly out the back with no vertical pipe whatsoever. If this is not possible, you can minimize the amount of visible pipe with either the 2-foot or 4-foot AstroCap horizontal termination kits for DV stoves. These kits use the minimum required height for our stoves, and then turn 90 degrees to go out your wall instead of up through the ceiling.

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