Sometimes it is very difficult to find the correct spare parts you need? I would like to think we can help.
We try to stock the most popular spare parts for Wood heaters.
It is much easier if you can let the staff know, the make and model of your heater. At worst a photograph.
All heaters that are compliant in Australia hgave a compliance plate attached to the back of the heater. This will give you the make and model.
Try using a small mirror and placing it behind the heater, so that you can read the plate, or even hold your telephone behind the heater and take a picture.
It will save you a lot of time.